In the period of November 2022 to October 2023, the Customer Satisfaction Index of SAS Scandinavian Airlines measured 69 out of 100, which was the second lowest level of satisfaction recorded in the past decade.
Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2023
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Other statistics that may interest you SAS Scandinavian Airlines
Overview
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Financials
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- Premium Statistic Revenue of SAS Scandinavian Airlines 2009-2023
- Premium Statistic Revenue distribution of SAS Scandinavian Airlines 2023
- Premium Statistic Traffic revenue of SAS Scandinavian Airlines by area 2023
- Premium Statistic Operating income of SAS Scandinavian Airlines 2009-2023
- Premium Statistic Market share of SAS Scandinavian Airlines for Scandinavia flights 2009-2023
Segments
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- Premium Statistic Number of passengers of SAS Scandinavian Airlines 2009-2023
- Premium Statistic Number of flights by SAS 2009-2023
- Premium Statistic Number of employees of SAS Scandinavian Airlines 2002-2023
- Premium Statistic Available seat kilometers of SAS Scandinavian Airlines 2009-2023
- Premium Statistic Passenger load factor of SAS Scandinavian Airlines 2009-2023
- Premium Statistic Number of SAS Scandinavian Airlines aircraft 2009-2023
- Premium Statistic Number of SAS Scandinavian Airlines aircraft 2023, by type
Competitors
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Special focus: sustainability
4
Further related statistics
16
- Average flight distance of SAS Scandinavian Airlines per flight 2009-2018
- Regularity of SAS Scandinavian Airlines flights 2009-2023
- Delay rate of SAS Scandinavian Airlines flights monthly 2018-2019
- Number of cabin crew of SAS Scandinavian Airlines 2009-2023
- Number of SAS Scandinavian Airlines aircraft 2023, by ownership
- Delay rate of Norwegian Air Shuttle flights monthly 2018-2019
- Delay rate of WOW air flights monthly 2018-2019
- Growth of capacity of SAS Scandinavian Airlines 2023, by destination
- Number of employees of SAS Scandinavian Airlines 2015/2016, by profession
- Customer satisfaction of Norwegian Air Shuttle and SAS passengers 2003-2017
- Punctuality rate of SAS Scandinavian Airlines flights monthly 2018-2019
- Punctuality rate of Norwegian Air Shuttle flights monthly 2018-2019
- Number of passengers of Norwegian Air Shuttle and SAS Scandinavian Airlines 2003-2017
- Average number of employees of Naviair 2012-2019
- Copa Airlines: share of revenue 2020, by region
- All Nippon Airways' domestic air cargo transport capacity FY 2014-2022
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Statistics
- Average flight distance of SAS Scandinavian Airlines per flight 2009-2018
- Regularity of SAS Scandinavian Airlines flights 2009-2023
- Delay rate of SAS Scandinavian Airlines flights monthly 2018-2019
- Number of cabin crew of SAS Scandinavian Airlines 2009-2023
- Number of SAS Scandinavian Airlines aircraft 2023, by ownership
- Delay rate of Norwegian Air Shuttle flights monthly 2018-2019
- Delay rate of WOW air flights monthly 2018-2019
- Growth of capacity of SAS Scandinavian Airlines 2023, by destination
- Number of employees of SAS Scandinavian Airlines 2015/2016, by profession
- Customer satisfaction of Norwegian Air Shuttle and SAS passengers 2003-2017
- Punctuality rate of SAS Scandinavian Airlines flights monthly 2018-2019
- Punctuality rate of Norwegian Air Shuttle flights monthly 2018-2019
- Number of passengers of Norwegian Air Shuttle and SAS Scandinavian Airlines 2003-2017
- Average number of employees of Naviair 2012-2019
- Copa Airlines: share of revenue 2020, by region
- All Nippon Airways' domestic air cargo transport capacity FY 2014-2022
Scandinavian Airlines. (February 6, 2024). Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2023 [Graph]. In Statista. Retrieved May 16, 2024, from https://www.statista.com/statistics/687765/customer-satisfaction-of-sas-scandinavian-airlines-passengers/
Scandinavian Airlines. "Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2023." Chart. February 6, 2024. Statista. Accessed May 16, 2024. https://www.statista.com/statistics/687765/customer-satisfaction-of-sas-scandinavian-airlines-passengers/
Scandinavian Airlines. (2024). Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2023. Statista. Statista Inc.. Accessed: May 16, 2024. https://www.statista.com/statistics/687765/customer-satisfaction-of-sas-scandinavian-airlines-passengers/
Scandinavian Airlines. "Customer Satisfaction Index (Csi) of Sas Scandinavian Airlines Passengers from 2009 to 2023." Statista, Statista Inc., 6 Feb 2024, https://www.statista.com/statistics/687765/customer-satisfaction-of-sas-scandinavian-airlines-passengers/
Scandinavian Airlines, Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2023 Statista, https://www.statista.com/statistics/687765/customer-satisfaction-of-sas-scandinavian-airlines-passengers/ (last visited May 16, 2024)
Customer Satisfaction Index (CSI) of SAS Scandinavian Airlines passengers from 2009 to 2023 [Graph], Scandinavian Airlines, February 6, 2024. [Online]. Available: https://www.statista.com/statistics/687765/customer-satisfaction-of-sas-scandinavian-airlines-passengers/