British utility company British Gas received an average of 2,737 complaints per 100,000 customers in the first quarter of 2023. This was the highest figure among large energy suppliers in Great Britain at the time. Long-standing large legacy suppliers EDF Energy, ScottishPower, E.ON, and OVO (which acquired SSE in 2020) all reported more than 1,500 complaints per 100,000 customer accounts in the same period.
Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company (per 100,000 customers)
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Statistics
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Topics
ScottishPowerOfgem. (May 1, 2023). Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company (per 100,000 customers) [Graph]. In Statista. Retrieved May 02, 2024, from https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/
Ofgem. "Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company (per 100,000 customers)." Chart. May 1, 2023. Statista. Accessed May 02, 2024. https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/
Ofgem. (2023). Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company (per 100,000 customers). Statista. Statista Inc.. Accessed: May 02, 2024. https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/
Ofgem. "Quarterly Number of Complaints Received by Large Energy Suppliers in Great Britain from 1st Quarter 2013 to 1st Quarter 2023, by Company (per 100,000 Customers)." Statista, Statista Inc., 1 May 2023, https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/
Ofgem, Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company (per 100,000 customers) Statista, https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/ (last visited May 02, 2024)
Quarterly number of complaints received by large energy suppliers in Great Britain from 1st quarter 2013 to 1st quarter 2023, by company (per 100,000 customers) [Graph], Ofgem, May 1, 2023. [Online]. Available: https://www.statista.com/statistics/429551/big-six-complaints-received-per-100000-customers-uk/