airline average of 76.
Southwest Airlines received an American customer satisfaction index score of 78 in 2023. Thoughsatisfaction scores have been slightly lower in 2023 and 2022 compared to previous years, the score is above the 2023 American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2023
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Other statistics that may interest you Southwest Airlines
Overview
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- Basic Statistic U.S. airlines - total operating revenue streams 2004-2023
- Premium Statistic U.S. airline industry - passenger revenue 2009-2022
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Financials
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- Premium Statistic Revenue of Southwest Airlines 2010-2022
- Premium Statistic Southwest Airlines: operating expenses 2011-2022
- Premium Statistic Operating income of Southwest Airlines 2010-2022
- Premium Statistic Total assets of Southwest Airlines 2010-2022
- Premium Statistic Southwest Airlines' passenger revenue 2010-2022
Segments
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- Premium Statistic Operating revenue of Southwest Airlines by segment 2010-2022
- Premium Statistic Passenger revenue of Southwest Airlines by segment 2016-2022
- Premium Statistic Southwest Airlines - revenue passengers 2011-2022
- Basic Statistic Revenue passenger miles (RPMs) of Southwest Airlines 2010-2022
- Basic Statistic Southwest Airlines - available seat miles 2011-2022
Competitors
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- Premium Statistic Most profitable airlines in North America 2022
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Specialties
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- Premium Statistic Airline satisfaction on short-haul flights in North America 2020
- Premium Statistic American customer satisfaction index for Southwest Airlines U.S. 1995-2023
- Premium Statistic Leading business travel attributes of Southwest Airlines in the U.S. 2022
- Premium Statistic Southwest Airlines' passenger loyalty program revenue 2016-2021
- Premium Statistic Southwest Airlines' air traffic liability by segment 2018-2022
Further related statistics
15
- Southwest Airlines - U.S. adults' opinion 2018
- Total fuel cost of Southwest Airlines 2009-2021
- Full-time equivalent employees of Southwest Airlines 2011-2021
- Southwest Airlines' passenger revenue yield per RPM 2011-2021
- Passenger load factor of Southwest Airlines 2011-2021
- Fuel consumption of Southwest Airlines 2011-2021
- Average fuel cost per gallon of Southwest Airlines 2009-2021
- Aircraft fleet of Southwest Airlines 2011-2021
- Southwest Airlines' average passenger fare 2011-2021
- American Customer Satisfaction Index for JetBlue in the U.S. 2012-2024
- Global airline travelers - inflight activities 2017
- Inconveniences U.S. air passengers would experience for fast in-flight Wi-Fi in 2014
- Impact of in-flight Wi-Fi on U.S. air passengers as of June 2014
- Most popular airline travel loyalty rewards in the U.S. as of May 2013
- Webjet limited EBITDA Australia 2013-2021
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Statistics
- Southwest Airlines - U.S. adults' opinion 2018
- Total fuel cost of Southwest Airlines 2009-2021
- Full-time equivalent employees of Southwest Airlines 2011-2021
- Southwest Airlines' passenger revenue yield per RPM 2011-2021
- Passenger load factor of Southwest Airlines 2011-2021
- Fuel consumption of Southwest Airlines 2011-2021
- Average fuel cost per gallon of Southwest Airlines 2009-2021
- Aircraft fleet of Southwest Airlines 2011-2021
- Southwest Airlines' average passenger fare 2011-2021
- American Customer Satisfaction Index for JetBlue in the U.S. 2012-2024
- Global airline travelers - inflight activities 2017
- Inconveniences U.S. air passengers would experience for fast in-flight Wi-Fi in 2014
- Impact of in-flight Wi-Fi on U.S. air passengers as of June 2014
- Most popular airline travel loyalty rewards in the U.S. as of May 2013
- Webjet limited EBITDA Australia 2013-2021
ACSI®. (May 3, 2023). American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2023 [Graph]. In Statista. Retrieved May 11, 2024, from https://www.statista.com/statistics/422062/american-customer-satisfaction-index-for-southwest-airlines-us/
ACSI®. "American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2023." Chart. May 3, 2023. Statista. Accessed May 11, 2024. https://www.statista.com/statistics/422062/american-customer-satisfaction-index-for-southwest-airlines-us/
ACSI®. (2023). American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2023. Statista. Statista Inc.. Accessed: May 11, 2024. https://www.statista.com/statistics/422062/american-customer-satisfaction-index-for-southwest-airlines-us/
ACSI®. "American Customer Satisfaction Index Scores for Southwest Airlines in The United States from 1995 to 2023." Statista, Statista Inc., 3 May 2023, https://www.statista.com/statistics/422062/american-customer-satisfaction-index-for-southwest-airlines-us/
ACSI®, American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2023 Statista, https://www.statista.com/statistics/422062/american-customer-satisfaction-index-for-southwest-airlines-us/ (last visited May 11, 2024)
American customer satisfaction index scores for Southwest Airlines in the United States from 1995 to 2023 [Graph], ACSI®, May 3, 2023. [Online]. Available: https://www.statista.com/statistics/422062/american-customer-satisfaction-index-for-southwest-airlines-us/