Outlook for Artificial Intelligence use in the retail industry in the U.S. 2021-2024

Published by Statista Research Department, Apr 25, 2024
A 2024 survey showed that 50 percent of U.S. adults expect artificial intelligence to play a bigger role in the retail industry. However, the percentage of respondents believing so plunged in 2023, when only 44 percent of U.S. people had this opinion.

Share of U.S. people believing artificial intelligence should have a larger role in retail in selected years from 2021 to 2024

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Release date

March 2024

Region

United States

Survey time period

February 28 and 29, 2024

Number of respondents

2,132 respondents

Age group

18 years and older

Method of interview

Online interview

Supplementary notes

The question was phrased by the source as follows: 'In the future, do you think artificial intelligence should play a larger role in each of the following fields or industries in [year]?'
The sample is representative of the national population. Data prior to 2024 was retrieved from previous publications.

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