Impact of the coronavirus pandemic on the perception of e-commerce in Europe 2020
When asked if the coronavirus crisis had an impact on the perception of e-commerce in late 2020, the vast majority of European e-commerce associations reported a positive public perception of e-commerce within their country. However, four countries, including Spain and Austria, also stated that there has been a negative focus on major players within the e-commerce sector. Only one country, namely Greece, stated that there had been no change in perception as a result of COVID-19 in 2020.