Between 2017 and 2018, Trenord customers reported lower levels of satisfaction. In particular, the share of customers satisfied with the regional railway company's train punctuality decreased from 71 percent of customers to 61 percent.
Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018
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Statistics
Trenord. (June 9, 2019). Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018 [Graph]. In Statista. Retrieved May 21, 2024, from https://www.statista.com/statistics/698965/customer-satisfaction-with-the-service-offerings-of-trenord/
Trenord. "Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018." Chart. June 9, 2019. Statista. Accessed May 21, 2024. https://www.statista.com/statistics/698965/customer-satisfaction-with-the-service-offerings-of-trenord/
Trenord. (2019). Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018. Statista. Statista Inc.. Accessed: May 21, 2024. https://www.statista.com/statistics/698965/customer-satisfaction-with-the-service-offerings-of-trenord/
Trenord. "Share of Customers Satisfied with The Service Offerings of The Regional Railway Company Trenord in Italy in 2017 and 2018." Statista, Statista Inc., 9 Jun 2019, https://www.statista.com/statistics/698965/customer-satisfaction-with-the-service-offerings-of-trenord/
Trenord, Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018 Statista, https://www.statista.com/statistics/698965/customer-satisfaction-with-the-service-offerings-of-trenord/ (last visited May 21, 2024)
Share of customers satisfied with the service offerings of the regional railway company Trenord in Italy in 2017 and 2018 [Graph], Trenord, June 9, 2019. [Online]. Available: https://www.statista.com/statistics/698965/customer-satisfaction-with-the-service-offerings-of-trenord/