Consumer opinion AI impact at workplace 2024

Whereas two thirds of the respondents in India said that artificial intelligence (AI) tools such as ChatGPT and Dall-E had improved productivity at their workplace, only 14 percent in Sweden said they had improved productivity. Overall, nearly one third of the respondents said that AI tools had improved productivity.

Opinions of consumers on whether artificial intelligence (AI) has improved productivity at their workplace in 2024, by country

Characteristic	Share of respondents
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-	-
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Release date

March 2024

More information

Region

Worldwide

Survey time period

December 2023

Number of respondents

501 to 2,023 in each market

Age group

18 years and older

Special properties

Survey conducted in 17 countries*

Method of interview

Online survey

Supplementary notes

The question was phrased as follows: 'To what extent do you think Artificial Intelligence systems (e.g., ChatGPT, Dall-E, Bard, etc.) have improved or hindered overall productivity in your workplace over the last year?'

*Conducted in India, Indonesia, United Arab Emirates, Hong Kong, Singapore, Mexico, Australia, Spain, Italy, Canada, France, Germany, Denmark, Poland, the United Kingdom, the United States, and Sweden.

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