adoption of AI in financial businesses was relatively high, but only a small share of business leaders found AI to be critical in their businesses.
According to a survey carried out between April and May 2022, the most widely used applications of artificial intelligence (AI) in the financial services industry were voice assistants, chatbots, and conversational AI in the customer experience and marketing business segment, as well as financial reporting and accounting in the operations and finance segment. Marketing personalization and cloud pricing optimization were also among the processes that used AI on a day-to-day basis. In 2022, the widescale Financial services processes using artificial intelligence (AI) in day-to-day use worldwide in 2022, by business segment
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Deloitte. (October 27, 2022). Financial services processes using artificial intelligence (AI) in day-to-day use worldwide in 2022, by business segment [Graph]. In Statista. Retrieved May 11, 2024, from https://www.statista.com/statistics/1374553/ai-in-financial-services-day-to-day-use/
Deloitte. "Financial services processes using artificial intelligence (AI) in day-to-day use worldwide in 2022, by business segment." Chart. October 27, 2022. Statista. Accessed May 11, 2024. https://www.statista.com/statistics/1374553/ai-in-financial-services-day-to-day-use/
Deloitte. (2022). Financial services processes using artificial intelligence (AI) in day-to-day use worldwide in 2022, by business segment. Statista. Statista Inc.. Accessed: May 11, 2024. https://www.statista.com/statistics/1374553/ai-in-financial-services-day-to-day-use/
Deloitte. "Financial Services Processes Using Artificial Intelligence (Ai) in Day-to-day Use Worldwide in 2022, by Business Segment." Statista, Statista Inc., 27 Oct 2022, https://www.statista.com/statistics/1374553/ai-in-financial-services-day-to-day-use/
Deloitte, Financial services processes using artificial intelligence (AI) in day-to-day use worldwide in 2022, by business segment Statista, https://www.statista.com/statistics/1374553/ai-in-financial-services-day-to-day-use/ (last visited May 11, 2024)
Financial services processes using artificial intelligence (AI) in day-to-day use worldwide in 2022, by business segment [Graph], Deloitte, October 27, 2022. [Online]. Available: https://www.statista.com/statistics/1374553/ai-in-financial-services-day-to-day-use/