People looking for info about goods & services online in the Netherland, by education
In 2020, 77 percent of users with low formal education in the Netherlands replied that they used the internet to find information about goods and services. A higher share of users with medium or higher education tended to use the internet for this purpose. According to the survey 92 percent of people with a medium level of formal education 97 percent of users with a high degree of formal education informed themselves about goods and services online. The gap between people with lower and higher formal education therefore was 20 percent.