In 2019, almost all Hungarian webshops provided customer service by e-mail,and 94 percent of them offered it by phone. Only five percent of webstores used chatbots to communicate with their customers.
Share of webshops offering customer service in Hungary in 2019, by method
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ShopRenter.hu Kft. (August 2, 2019). Share of webshops offering customer service in Hungary in 2019, by method [Graph]. In Statista. Retrieved May 11, 2024, from https://www.statista.com/statistics/1100740/hungary-share-of-webshops-offering-customer-service-by-method/
ShopRenter.hu Kft. "Share of webshops offering customer service in Hungary in 2019, by method." Chart. August 2, 2019. Statista. Accessed May 11, 2024. https://www.statista.com/statistics/1100740/hungary-share-of-webshops-offering-customer-service-by-method/
ShopRenter.hu Kft. (2019). Share of webshops offering customer service in Hungary in 2019, by method. Statista. Statista Inc.. Accessed: May 11, 2024. https://www.statista.com/statistics/1100740/hungary-share-of-webshops-offering-customer-service-by-method/
ShopRenter.hu Kft. "Share of Webshops Offering Customer Service in Hungary in 2019, by Method." Statista, Statista Inc., 2 Aug 2019, https://www.statista.com/statistics/1100740/hungary-share-of-webshops-offering-customer-service-by-method/
ShopRenter.hu Kft, Share of webshops offering customer service in Hungary in 2019, by method Statista, https://www.statista.com/statistics/1100740/hungary-share-of-webshops-offering-customer-service-by-method/ (last visited May 11, 2024)
Share of webshops offering customer service in Hungary in 2019, by method [Graph], ShopRenter.hu Kft, August 2, 2019. [Online]. Available: https://www.statista.com/statistics/1100740/hungary-share-of-webshops-offering-customer-service-by-method/